Irctc — Deficiency in service

Address:

New Delhi, Delhi

Sir, This is to report that the IRCTC is not providing the full menu with Tea in trains. In that where as Rs10 are being charged from the passengers for a cup of tea but the biscuits are invariably not provided which is part of the menu. Also the quantity of tea is 75% full. I travelled on 26th Dec by AC 3tier in Alla Hazrat-Bhuj Express and returned on 02Jan15. It is requested that vigilance check on tea bearers is carried out and the services are improved. col alok goel [protected]