[Resolved]  Irctc — Excessive ticket fare and no other basic requirements

Address:

Kolkata, West Bengal

Hello Sir/Madam, This is to inform you that train no-02260 NDLS-SEALDAH premium express train is ridiculous! I just could not access the site www.irctc.co, in since 10th of June(this is a previous event) so there were no tickets available for the route ndls-kolkata on 14th of June So i saw this train and i saw a huge eye watering train fare but had no choice booked it. As I came to the coach i saw cockroaches, dirt, a soiled bedsheet, stinking blanket the list is endless. Even the food was no where near the premium status.I thought there might be a wifi at least but alas nope, i even had to ask for the newspaper many times! So this was the premium train which was again almost 6 hours late! To compensate we were told of "Mini Lunch"..! What the hell? Get this train off the tracks or give us more value for the money! U guys are getting more expensive than even air travel! And your site is worse even on 4g signal? PNR-[protected]