Irctc — Failed Transaction Amount is not refunded

Address:Pune, Maharashtra

Hi, I tried booking ticket for Pune to Nagpur on date 26-May-2015, travelling date 27-May-2015. On first attempt I got failed transaction . Below is the failed Transaction details: 1 [protected] PUNE NGP 27-May-2015 Not Booked 4264.94 26-May-2015 Payment Settled FAILED This amount is not refunded. On second attempt, one more transaction is done and ticket came in waiting list, which is not get confirmed and tatkal-wl auto cancel amount is refunded. But the above failed statement is not refunded. Below are the statements of two transactions got deducted from account: 5 26/05/2015 26/05/2015 BIL/[protected]/T Chg Rs10 ST Rs1. 24/[protected] 4, 276.18 30, 204.63 6 26/05/2015 26/05/2015 BIL/[protected]/T Chg Rs10 ST Rs1. 24/[protected] 4, 276.18 25, 928.45 My user details: username: sssanky1
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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