Fine amount of double the ticket was levied even after provided Original ID card proof
Hi,
I have booked Tatkal e-ticket 2s(SL) for my father Mr. Kuldeep Rai Sharma from Amritsar (ASR) Departure-16:25 to BINA-Junction (Bina) for journey on 10 April
2015(Train 18238/Chhatisgarh Express).My father is a Retired Clerk from PSEB(Punjab State Electricity Board).He was traveling alone and on Demand of Ticket
Collector(TT) he Show the Sms of Ticket on mobile, printed copy of e-ticket and Original ID proof mentioning his name, Employee Code And Pan card number on
it (Photo Id card issue by Central Government-PSEB) as well as show the voter card id, but the Ticket Collector(TTR) refused to accept that as an identity
proof which is totally unacceptable and insane behaviour of the ticket collector.
Then, TTR was asking for the PAN CARD Only as a identity proof of him, but my father does not have the PAN card right at the moment.The TTR behaved rudely
and fined Rs.940 (double the actual ticket fare for ), which is totally unacceptable as such, i have already paid for this ticket in the Tatkal by paying the amount of Rs. 642.47 online.
If i had already paid for the ticket, the why my father had paid extra 940 rs as a fine to the ticket collector, if he had show him all the valid proof of him as a identity proof.
As per photo Id proof concern, it is clearly mentioned in the tatkal ticket e-Slip that any of the mentioned below Photo Id card will be consider as the valid id proof.
Voters ID card issued by the election commission of India
PAN card issued by Income-tax department.
Driving license issued by RTO.
Photo ID card having serial number issued by the State/Central Government.
Credit card issued by banks with laminated photograph. etc..
My Dad is traveling alone and he is senior citizen.The language which TTR had used was very abusing and it was harassment to the senior citizen
I paid Rs.642.47 (Transaction ID - [protected], PNR-[protected]) for booking the tickets (online) and my father paid a fine of Rs.940(Receipt no-E029047
Dated- 11th April 2015)). So totally we have paid up ~Rs.1582 (which is totally insane). I NEED JUSTICE and I need to be charged only what I should be
charged.Also the TTR who has harassed my father and caused mental torture to them should be punished. So I need to escalate this issue, as well as I need to
get back my money if he has charged us wrongly.
Thanks,
Aradhana
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