Irctc — I am complaining about irctc

Address:	Patna, Bihar, 801503
Website:	irctc.co.in

I have booked e-ticket with pnr no [protected], train no 13007, date of journey 23rd june 2016 from patna junction station to new delhi railway station. transaction id: [protected]. train no./name: 13007 / u abhatoofan exp
Transaction detail
Transaction id: [protected] pnr no [protected] train no./name: 13007 / u abhatoofan exp
Date of journey: 23-jun-2016 date of boarding: 23-jun-2016 class: third ac (3a)
From: patna jn (pnbe) to: new delhi (ndls) boarding: patna jn (pnbe)
Resv upto: new delhi (ndls) quota: tatkal (ck) ticket type: e-ticket
I reached station before time and then there was announcement that abhatoofan exp will be going till mughalsarai junction. i was shocked and discussed with station master then he said some railway track issues occured so abhatoofan exp will go till mughalsarai junction not new delhi railway station. sir due to this i faced lots of problem. chat was prepared so due to that i was not able to cancle my ticket then as discussed with station master and customer care at 139 i filed tdr at the same time and day 23rd june. sir recently i saw that my tdr was repudiate and i didnt got any refund. kindly check the issue and refund my amount. please take action towards it.
I wil be thankful for your consideration.