IRCTC / Indian Railways — Wrong TDR Refund

Address:

Gurgaon, Haryana

Hi, I had got a ticket booked from New Delhi to Kanpur for July 10, 2015 via Kanpur Shatabdi (Train No 12034). My PNR number is [protected]. However, as the train was running more than 4 hours late, I had filed for a TDR refund under "Train late more than three; Passenger not travelled" on that very day. My cancellation id is: [protected] However, today I got a mail from IRCTC saying that I'd be refunded an amount of Rs 370 only while I had bought the ticket for Rs 745. IRCTC needs to refund my complete amount as the fault was that of the department. Not mine. Please have the full refund done, as I have every right to claim the amount. Thanks, Shilpi [protected]@yahoo.com