Irctc — internet reservations

Hi This is regarding my grievance with the IRCTC internet ticketing website. This website is doing the best thing in the country that is it is making whole country fool by offering tatakal ticket booking online. I think it is easier to go to mars than to book Tatakal ticket from IRCTC website. Let me explain my problem yesterday I was booking the tatakal ticket from IRCTC website after selection the train I am not getting the status of the ticket for that train rather I am getting the beautiful message like "website is down please try after some time". The best thing about this message is that this message was only coming to the customer's and not to the agents, even nasa would be proud of those developers who are maintaining this website. Today again I tried the booking for the next I got an extra gift from IRCTC that is "DUE TO MAINTENANCE ACTIVITY E-TICKETING SERVICE WILL NOT BE AVAILABLE. INCONVENIENCE CAUSED IS DEEPLY REGRETTED", that's the most humble message I would have ever received .IRCTC developers starts maintaining the site in the pick time it continues till 11:30 and it is still not completed, what a genius developer team IRCTC has. I know that I am not the 1st one complaining about IRCTC online ticketing tools but who cares. At least IRCTC doesn't care about customer and importance of there time. There people enjoy there life in AC. Our PM tell us about digital India but IRCTC gift us Dark India. I know there won' be any improvement from IRCTC side but still writing this complaint.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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