Irctc — IRCTC- Accommodation (Retiring Room)

Address:411017
Website:www.irctc.co.in

Date of Incident: 01-Dec-2016: 08:12:37 PM
Transaction ID: [protected] RR Reference No: HBJRR638661

I am very sad that IRCTC, such a reputed company has very poor logic implemented in the website.
I booked a retiring room at 08:12:37 PM on 01 Dec, 2016 for 12 hours, Check in date : 01-Dec-2016 and Check out date 02-Dec-2016. Logically, It should be booked the room for 01-Dec-2016 08:00 PM to 02-Dec-2016 08:00 AM but It had been booked for 01-Dec-2016 08:00 AM to 01-Dec-2016 08:00 PM, that too when I booked it at 08:12:37 PM.
Can someone from IRCTC tell me how it is possible to book a room for past time?

I would suggest the company to do the proper testing before launching any component of website to live and of course I want the compensation for the inconvenience cause.

Thanks,
Anuj Kumar
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Dec 14, 2016
Shona2426's response
Payment was done by my card... 8666 intead of... 5719.
Please mention it with my complaint.
Dec 14, 2016
Shona2426's response
Transaction id was [protected]
Complaint comments 

Comments

I was booking a tickit on 12/12/2016 from irctc.from jaunpur city (jop) to new delhi ( ndls). Payment was done by my bank of india card... 5719.money were deducted bt tickit was not generat and still i dnt got my money back.
Name-Sandeep singh
Mob.[protected]
My irctc id -Shona2426

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