Irctc — IRCTC - cancellation amount not received in my bank account

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi Sir, This is detail below for the transaction and amount 4800 is still not refunded in my account please look into this matter.Transaction id : [protected] and PNR no [protected] Cancelled date 30/05/2014, Train no 12453, Date of journey : 03/06/2014. i had got the sms on 30/05/2014 from the irctc that your tkt Cancelled .PNR [protected], Amt 4800 will be refunded in your account. but still the amount is not refunded in my account. sir request you to look into this matter.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Jun 03, 2014
Updated by ccranjan
added photo proof

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Amount will be refunded within 10-15 working days. I have received cancelled amount so many times during this period only. So be patience till jun 10

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