Indian Railway Catering & Tourism Corporation [IRCTC]

Irctc — IRCTC giving wrong information about the actual departure time

myadav1977

from Chennai, Tamil Nadu

Address:

Ernakulam, Kerala

Hi, I missed the train on 15th May 2015. The train was late by 65 minutes. I filed the TDR request within 2 hours of Actual departure time but IRCTC people are not accepting the claim. Below are my details: PNR [protected] Date of journey 15th May 2015 Train : 09309 KCVL INDB EXP Eranakulam Jn to Indore Jn *TDR filing time :{* 15-May-2015 16:51:12*}(Filed by Customer/on behalf of customer) Train's actual departure time was 15:45 but IRCTC people are not agreeing. I am 100% sure because I was there at the station but there is not website where I can pull the data and prove. Can you help me to get the refund because the train was late by 65 minutes but they are not agreeing to it. Thanks!

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Comments

myadav1977

from Chennai, Tamil Nadu

Hi,

I missed the train on 15th May 2015. The train was late by 65 minutes. I filed the TDR request within 2 hours of Actual departure time but IRCTC people are not accepting the claim.

Below are my details:
PNR [protected]
Date of journey 15th May 2015
Train : 09309 KCVL INDB EXP
Eranakulam Jn to Indore Jn

*TDR filing time :{* 15-May-2015 16:51:12*}(Filed by Customer/on behalf of customer)
Train's actual departure time was 15:45 but IRCTC people are not agreeing.
I am 100% sure because I was there at the station but there is not website where I can pull the data and prove.

Can you help me to get the refund because the train was late by 65 minutes but they are not agreeing to it.

Thanks!