Irctc — IRCTC - Refund not made against train cancellation | |||
PNR No- [protected] Transaction Id - [protected] Train No- 12294 Date Of Journey 30/06/2015 From ALD to LTT Train was cancelled by railways due to some reason, there was not any information regarding refund process at that time I called to IRCTC Chennai office Customer care no [protected] he is saying if your ticket is online booking than your refund will be credited automatically but till today refund is not credited in my account, so Today I am Calling to Delhi Office he is saying refund will not processed because you are not filled the TDR so Please mail on [protected]@irctc.co.in. I have mailed to [protected]@irctc.co.in than he is saying your refund is not possible because you are not filled TDR within 72 Hours. If the train is cancelled, ticket is also considered to be cancelled, and then IRCTC should give full refund of the ticket since it was not customer's fault. Why to file TDR against cancelled Train.Please help me to get my money back, Was this information helpful? | |||
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||
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