Irctc — IRCTC Site doesn't function properly during initial Tatkal hours

The IRCTC site doesn't function properly during initial Tatkal hours. The site shows error like "This site is currently unreachable. Please try after some time" and that also at 10:02 or 10:03 am which is the starting of Tatkal window. If you don' want people to book tickets online then shut down this service and declare that you guys suck and we have to pay extra money to Brokers/Agents to get Tatkal Tickets. I am also attaching a screen-shot of the site during this time and it has been happening for last four days so I got irritated and had to file this complaint. I don't know whether by posting here any action will be taken or not since IRCTC doesn't replies to mails.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Same happened for me as well...If the site is not available how did the available tickets went to WL in 2 minutes ?????????

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