Indian Railway Catering & Tourism Corporation [IRCTC]

Irctc — IRCTC Site very slow and Customer Complaint number not working

rguppy

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I have been trying to book railway tickets since last two days using IRCTC site but even after multiple attempts could not book tickets. Site is running extremely slow, getting stuck at payment gateway and all other problems. At the same time your customer complaints number are also not working. What a utter pain for people like us. Now I am forced to rely on travel agent...for no reason.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

Nutan Ranee

from Mumbai, Maharashtra

Seems a strategy for public to have no other choice than look for an agent. The agent too charge a huge amount for each head on ticket. I wonder why the site is too down even if a high speed internet connection is used. There seems to be some intended problem within the site and with the staffs as well.