[Resolved]  Irctc — Money not refunded by irctc

Address:Kolkata, West Bengal

Sir,

Re: pnr no. [protected]

This particular train was late absurd. Instead of

10.45 pm[protected] it was departed at 04.50 am[protected]. Almost seven
Hours.

Whole night i waited threr, approx 3.00 am enquiry counter said it may be more two
Hours late.

Now tell me a lady with two children waited at station since 10.30 pm (Almost
Arround five hours)

And your system can not say that what will be the actual time for departure. Being
A family person will you stay threr at night
More longer when there is uncertainity.

I take my family back to home. A sleepless night we spend. At 9.00 am i went to
Staion for refund they said i have to file tdr through online.
I have to attend my office on time. Being tired i went to office and apply
For refund (Tdr).

Whrer i was wrong still i am not understood?

As you said 2 hours of the actual departure of the train in case of confirmed e-
Tickets. Now tell me how can i came to know the actual departure .

That means i have to wait more few hours for just to know the train actual
Departure. What a system you have?

Being a passenger you must follow the matter. I did not traveled on my tickets on
My journey date because of absurd train late
And station in-charge was unable to say the trains scheduled. In night i can not
Allow my family to keep there.

For you six thousand is a small amount may be but for me i mean it sir.
My money is not worthless. I need my money back.

Please help me as matter is only delaying.

Your kind co-operation and consideration will be highly solicited.

Yours truly,


Sanjib boyed
[protected]

Mobile no.>> [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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