[Resolved]  Irctc — My Hand got fractured due to sudden falling of window .( metal )

Address:Hyderabad, Andhra Pradesh

My name is KIRTI . We were traveling from Secundrabad to Lucknow on Dt : 28/11/2014, by Train no : 12590 . PNR no :[protected], Ticket no : A35347408, A35347409 & A35347410, Coach S9, to attend my brothers wedding at Lucknow . I was sitting on seat no : SU32, suddenly the window came down on my right hand on dt : 29/112014 at around 10 am the pain was very severe, and had swelling on the right hand below the little finger . once i reached lucknow on 29/11/14, i went to doctor, he said to go for Xray, he confirmed that there was a hair line fracture and i had to put POP ( Plaster of Paris ) for 3 weeks . I had to attend wedding with a fractured hand due to the poor maintenance of railways . i am also doing my D Pharmacy in Hyderabad . My children are studying, and my husband has to leave office for 3 weeks and look after me .We had to Under go lot of pain, stress. I request the concerned authority to compensate for the loss due to poor maintenance / negligence of your staff . Kindly do the needful . Thanking You Regards KIRTI cell : [protected] Mail I.D : p.[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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