Irctc — No refund of failed transaction

Address:

New Delhi, Delhi

Sir,
I have booked ticket from NZM to ERS on 05 Jun 14. The transaction is failed but the amount debited from my bank account. In the web site of IRCTC under my login it is showing the amount is refunded in account, but till date amount not credited in my bank account. The ticket details and shown in the web site is as follows:-

Ticket History
Pnr Number: 0 Transaction ID: [protected] Train No: 12432
Train Name: TRIVNDRM RJDHNI From Station: (NZM) To Station: (ERS)
Date Of Journey: 06-Jul-2014 Class: 3A Boarding: (NZM)
Resv Upto: (ERS) Date Of Booking: 05-Jun-2014 Total Fare: Rs 11542.47

Refund Details
Cancelled Date: 05-JUN-2014 Refund Amount: Rs 11542.47 Refund Status: None
Receipt Number: Refund Date:
Acronyms
Approved: Approved for Refund Refunded: Refunded in Account
Sent for Refund: Refund Instructions given to Bank

Please do the needful.
My email id : [protected]@gmail.com
Mobile number : [protected]