Irctc — Non booking tatkal ticket

Address:New Delhi, Delhi

I booked my tatkal ticket through my irctc login account on 8th July 2015 in All JAT Express train no 12413 from Delhi to Jammu Tawi to travel on 9th July 2015, while I start booking availability of seats were 169 and I made payment from SBI salaried account a sum of Rs. 477/- but reservation was declined by stating that no seat available and payment dropped. Now I am seeing that WL 01 shown awaiting list. Therefore, I would like to know the circumstances under which my tatkal ticket was not booked even in awaiting nor amount refunded to my accounts so far. Please elicited.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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