[Resolved]  Irctc — non cooperation of tc

Address:Agra, Uttar Pradesh

my parents were travelling on 2 nov 2014 by kerala express, train no. 12626, coach A2, SEAT NO. 19 and 21. my father got a sudden attack of hypoglycemia and he became unconscious.. my mother asked the concerned tc to stop the train which jst proceeded frm jhansi station at arnd 6:30 pm tellng the concernd tc about my father's condition.. the tc took no notice and dint tk any action to stop the train so tht my parents could get down at jhansi station. this kind of behaviour by a tc is unacceptable. they are responsible to take care of the passengers complain. a person's life is obviously more important than their ego. i m unable to understand such a behaviour of an employee. pls look into this. their negligence can cost somone's life. PNR no. [protected] Passenger name : ajay kumar agrawal and rajni agrawal
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Aug 14, 2020
Complaint marked as Resolved 
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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