Irctc — Non generating of PNR Number

Website:

IRCTC

On 24/02/2022 at 10:55 hrs I have booked a flight ticket in Air Asia flight 15-423 from Mumbai (BOM) to Kochi (COK) for travel on 04/03/2022. But even after deducting an amount of Rs. 5068.26 from my bank account vide transaction id[protected], I have not issued valid ticket. On inquiry with customer care it was informed that my name was not included in the list and instrcted me to register a complaint through whatsapp. Accordingly, i registered a complaint on 24/02/2022 itself. But, as of now no response has been received from the concerned.
Now, it is requested that, any ticket issued/generated against me may be cancelled and the amount deducted may be refunded to me at the earliest.

please respond to
[protected]@gmail.com

Whats-app No. [protected]