Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — not able to book tatkal ticket

tomarmanu

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh

Dear Sir, Today i faced so many difficulty in booking tatkal ticket from my system. when i entered the station codes from lucknow(lko) to ludhiana(ldh), it reflected the tatkal status for booking and when i clicked for the available tickets it then reflected this..."You are permitted only 2 Tatkal Tickets between 10:00 AM to 12:00 PM per IP Address"...now what should i understand by this...m using my own personal computer and this was my first tatkal ticket of the day and also of the month...so why showing this...and then when i reserved ticket from my personal mobile, i got one confirmed but the ticket i wanted that is in 3AC, i could not get it...plz see in to this problem and award solution to it.

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Aug 14, 2020

Complaint marked as Resolved

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

SwetaM

from Noida, Uttar Pradesh

This is regarding my experience regarding tatkal ticket booking through irctc.co.in. It seems the site is intentionally down during the initial 10-15 min after 10:00 AM. I have tried continuously for last 1 week and got the same message, "Error: unable to reach the site". I asked my different friends to try and all were with different Internet connection and were getting the message. After the 15 min means after 10:15 AM the site runs perfectly. If you are not able to manage the load then you should try to resolve it immediately.

sangram2009

from Mumbai, Maharashtra

Form last one week while i am trying to book Tatakal ticket at sharp 10 AM, I am getting error" This service is not reachabe please try after some time" which is spoiling the summer vacation.
Let me know when this error or will be resoled. I am going to file RTI gainst this major issue.
Expecting the resolution as soon as possible..