Irctc — not able to get sms and print and check pnr status

Address:Bangalore, Karnataka

I am not able to get SMS and when i am trying to print its showing nothing and when trying to get pnr status its not showing anything. sometimes it automatically takes the old website and when i am trying to find the booked history its not showing up anything. If IRCTC is not able to maintain its website then they need to give this project to some other company. The company which is currently handling IRCTC project is worst, without checking properly and tested it properly how can they release such a defect product to Indian Govt? Before releasing any product they should think twice, because its affecting the general people. If by chance they are travelling without any sms or printout they have to pay penalty, for that govt is not going to repay for that. And the other problems are I cannot cancel any ticket, because its no showing anything when i click on cancel ticket. I appeal that legal action should be taken for both IRCTC and the company who is handling the Project of IRCTC.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10798
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information