Irctc — Not Booked A Ticket But Money Debited From Account

Address:Mumbai City, Maharashtra

User ID: mehfoozk14 I Was Using SBI ATM And I Wanted To Book 2 Ticket In Kushinagr Express[11016] From [Pachora] To [LTT] And I Have Checked In Option Of Book Only If Confirm Tickets Are Allotted, There Was W/L2 and W/L3 So It Wasn't Booked And A Message On Website Was That Tickets Weren't Booked But A Message On Mobile Shown That Tickets Were Booked And Charged 472 Rs From A/c. After That I Booked That Ticket With ICICI Bank ATM And Booked W/L Tickets However. The Message From SBI Was At 12:52 PM While There Was No Booking From SBI. However I Booked Ticket With ICICI at 1:19PM[Proof In Image] My Question Is That Can I Get Refund In My A/c? @IRCTC Please Resolve The Matter ASAP
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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