Irctc — NOT FOUND FULL REFUND AMOUNT

Address:New Delhi, Delhi

Dear Sir / Madam, This is to inform you that I booked a e-ticket by internet banking ( HDFC Bank ) on date[protected] PNR No- [protected] ), Train No- 12398, Train Name- Mahabodhi Exp . My train's journey date was[protected] and that day this train was late more than 3 hours . So I cancelled this ticket on same date[protected] through File TDR . But I got refund amount only Rs. 85 against PNR No- [protected] in my account . . As per railways rule ... (1) Train Running More than Three hours Late:- Full refund is permissible if refund is obtained/online TDR filed before actual departure of the train. (2) After preparation of charts, the user shall have to file online TDR for claiming refund. The refund case will be decided by Railways. The TDR can be filed by the same user who books the ticket. After receipt of the refund amount from Railway, it shall be credited in the same account through which booking was made through opted payment gateway. In spite of why did refund only Rs. 85 for this transaction ??? Please take quick action !!! I, therefore request you to please provide me full refund in my account as soon as possible... Dear Sir / Madam, My full detail is given below... User Id- yogiraj087 Name- Yogendra Singh Kushwaha Residential Address- Vill+ Post- Purdil Nagar, Locality- Garh, Teh- S. Rao, Distt- Mahamaya Nagar ( Hathras ), Pin- 204214 Office Address -Om Logistics Ltd, 130 Transport Center, Panjabi Bagh, New Delhi, Pin-10034 Date of birth[protected] Registered mobile number- [protected] Alternative Mobile No- [protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Mar 18, 2015
Updated by Yogendra Singh Kushwaha
Dear Sir / Madam,

How long it will take !!!
Please refund full amount urgently as per Railway's Policy ...

_
Thanks & Regards
Yogendra Singh Kushwaha

Mar 22, 2015
Updated by Yogendra Singh Kushwaha
How long will you take !!!
No resolution yet ...


_
Thanks & Regards
Yogendra Singh Kushwaha
Complaint comments 

Comments

Please refund remaining amount Rs. 85 /- ...
Very slow process !!!
Please refund my full amount immediately...

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