Irctc — Not receiving the new password

Address:

New Delhi, Delhi

Yesterday i tried to login with my existing account in order to book a ticket, but had forgotten my password. so i followed the specified procedure in order to receive a new password. i received the mobile verification code and typed in the code in order to receive an email with the new password. but its been almost a day and there has been no progress on the matter. i repeated the procedures 3 to 4, times still no use. upon looking up for the solution in google all i find is the same problem for many people going unanswered. Are you people seriously running a professional website? What would a person do in case if it was for an emergency purpose. People might suffer great a loss just because of your tomfoolery. PLEASE improve the response time for your website. No wonder so many people hate this website.