Irctc — Not refund the failed transaction -[protected]

Address:

620007

Sir,

I try to book e ticket on 14/june/2016 from sbc to tpj on two time. The transaction has failed, but the amount has taken from my account, after send complaint to [protected]@irctc.In one amount has credited, but 2nd failed transaction amount has not cleared. Find the attachment of my bank statement scan copy please refund the same amount.

Failed transactions
S. No. Transaction id from to date of journey reservation status trans. Amt () transaction date payment status failure reason

2 [protected] sbc tpj 31-jul-2016 not booked 533.0 14-jun-2016 payment failed failed


Reg
Karthikeyan