IRCTC (pantry) — Pantry staff misbeheived ,created nuisance ,and assaulted to the passanger at the time of journey

Address:

Mumbai City, Maharashtra

Dear Sir, I regret to inform you that there were mob of 10 guys from pantry department who barged in S1 at 1.30 pm at 8/5/2015. during this incident My mobile was robbed and these guys misbeheived with other passanger. I have lodged complaint but response is awaited, i would urge to your department address this issue considering the safety of passanger is at stake. This is high time people should be booked and stringent action needs to be taken as this kind of incident should not happen in future. This incident took place in KONARK EXPRESS, i have lodged a complain but response awaited. Kindly do the needful at the earliest. Thanking You Yours faithfully rajendra