Irctc — PNR NO:[protected]

Address:Mumbai City, Maharashtra

Dear Sir, I had booked ticket by third ac by Tirunelveli dadar chalukhya express leaving karur at 8.10 p.m on 04 th september for myself and my family.i had requested for boarding at salem as i had to attend to my ailing relative at salem.however as my relative was shifted to chennai in the last moment i had to change my programme and board at karur instead. The ticket checker who came to check ticket was explained by me politely about the position and requested by me to allow me to travel by same berth .He refused to listen to my pleadings and insisted on my getting down at erode and changing over to general compartment as mine was unauthorised travel.In the alternative he was insisting on a penalty for ticketless travel from karur to salem. I pleaded with him that i had already fare from karur and bert is also unoccupied, so i may be allowed to travel as i am a blood pressure patient and my fly including my wife was with me at that nightly hour, He refsed to listen to me and made me get down at erode and wait for more than half an hour at the platform with luggage, After lot of request he allowed me to travel by. the same compartment` The TC concerned was on AC compartment duty in the train up to salem and was a tall fellow with medium built..I was put to lot of mental and physical agony by concerned staff despite having paid full fare.I am a senior citizen and harrassment meted out to me calls for severe reprimand. I call for compensation of atleast Rs10000 for all my agony and wait for your satisfactory response.Please note i may be forced to move to consumer court in case i dont get a satisfactory resolution to my complaint Thanking you, With Regards Sampathkumar Sridaran
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10798
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information