Irctc — Poor quality of food | |
I have traveled through Bangalore Rajdhani (PNR No. [protected], Train No. 22693) from Bangalore on 16.05.15. The quality of food was very poor. It was observed that the Service Provider of IRCTC at trains, was not distributing food as per the total money taken as cetering charges (Rs. 533). They even modified the menu to save the money. Curd and Ice cream was not given at 16th May night and sonpapri was given to make up it, even the food was given was cold and poor quality. In afternoon and night ice cream was given which was local brand. The frequent passenger also informed that it is a habit of the IRCTC contractors to give this type of food. Ther was modification in case of soup, butter also. The parantha could not be eaten. The condition of pantry was in bad shape.
Note: Information was also given by some co-passengers that it was because, IRCTC has given the contractor approx. Rs. 350 (where as we have given charges of Rs 533) and the same contractor has given the contract to a sub vendor at a rate less than Rs. 250 like that. Because of this type of nexus, the passengers are not getting quality food as everybody need profit not the quality. Was this information helpful? | |
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |
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