[Resolved]  Irctc — Poor service and food quality

Address:New Delhi, Delhi

I want to register a complaint for Pantry Car contractor for the train 12368 Vikramshila express for the date 31st October 2014. The dinner served while travelling in IRCTC as premium range (meal on wheels) charging INR 95 was really bad. It served only 10gm paneer sabzi and watery dal with two small chapaties and rice, which is insufficient for one person. Additionally, the quality was very poor. My experience was really bad and I urge you to kindly take an adequate action and make sure that such instance is not repeated in future. Personal details: Vinod Kumar Agarwal Ph: [protected], [protected] PNR: [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10798
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information