Irctc — PREMIUM TATKAL QUOTA

Address:

Mumbai City, Maharashtra

I booked tickets today using the Premium Tatkal Quota since Tatkal Quota was showing 'The server is unreachable at the moment'(This seems to be a trick to lure people to buy Premium Tatkal tickets). This was a very bad experience since while booking the ticket, fare was shown as Rs.530, with red print written below it that dynamic charges will be applicable(IN VERY SMALL FONT). This is cheating, since we have to book the tickets in a hurry and that small red print might go unnoticed. Atleast, an alert should be shown for the Dynamic Charges issue. Also, there was no dynamic price indicated at the time of payment, I was charged Rs.1245 per ticket which is MORE THAN DOUBLE of the original price shown. Request you to refund the amount, since the passengers of the ticket i.e. two ladies are not capable to pay such a huge amount as they don't have any income source. Also, in the future please see to it that an alert is displayed for the Dynamic charges once the Book button is clicked and the dynamic charge is displayed prior to payment.