[Resolved]  Irctc — Refund amount under PNR No.[protected] for WL Ticket

Address:Jammu, Jammu and Kashmir

I had booked a train ticket under ID No. [protected] with PNR No. [protected] on 24.12.2013 for travel to Jammu Tawi from New Delhi in Train No. 12425 (Jammu Rajdhani Express) with boarding at New Delhi on 25.12.2013 at 20.40 hrs. The ticket was booked for three passengers with status as (Passenger 1-WL-78, Passenger 2-WL-79, and Passenger 3-WL-80) and an amount of Rs. 3202.47 was deducted from my account as per SMS received from LM-IRCTCi . However a SMS from LM-IRCTCi was received on 25.12.2013 wherein it was confirmed that only first two tickets were confirmed i.e Passenger 1-B1-15, Passenger 2-B1- 16. The status of the Passenger 3 after the preparation of Chart was WL-34. Keeping the status of the ticket in view only first two passengers travelled in the said train as can be got confirmed from the TTE of the Coach BI of the said train on the said date. The third passenger had to travel by Bus to Jammu. The refund amount due on account of one passenger who did not travelled with the other passengers due to his unconfirmed berth has not yet been credited to my account till date The same may please be refunded to my account at the earliest.
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Aug 13, 2020
Complaint marked as Resolved 
Jan 02, 2014
Updated by satishgurtoo
I received a call from the IRCTC representative from Mob. No.[protected] requesting me to provide ATM card details besides registering my mob. No at any ATM counter which was complied with, though the mob. no. is already registered with the bank. No further response shown by the representative. Please look into the matter.
Jan 05, 2014
Updated by satishgurtoo
No response to my complaint registered with IRCTC (Refund amount under PNR No. [protected] for WL Ticket)
I was not provided any complaint registration No. Though a representative of IRCTC called me on 2.01.2013 assuring that the amount will be refunded to my account but till date no amount as such been refunded. .The particulars of my card details as sought by him however was provided. SMS alert facility is already provided to my phone as enquired by the representative. The status of the refund amount due to me may please be communicated.
Jan 15, 2014
Updated by satishgurtoo
The status of the refund amount due against WL ticket of one passenger (P-3) who did not travelled in the train from New Delhi to jammu (PNR No. [protected]) dated 25.12.2013, may please be communicated at the earliest.
My e-mail id is [protected]@gmail.com
Complaint comments 

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No response to my complaint registered with IRCTC (Refund amount under PNR No. [protected] for WL Ticket)
I was not provided any complaint registration No. Though a representative of IRCTC called me on 2.01.2013 assuring that the amount will be refunded to my account but till date no amount as such been refunded. .The particulars of my card details as sought by him however was provided. SMS alert facility is already provided to my phone as enquired by the representative. The status of the refund amount due to me may please be communicated.

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