Irctc — Refund not issued | |||||
Respected sir, I tried to book a ticket on 3rd june 2016 for a journey from quilon to ottapalam station with irctc's official app - 'irctc connect'. unfortunately during the transaction process some error occurred and the booking couldnt be completed. but an amount of rs.597 was debitted from my father's account. when i tried to get the train no. from the app i was shocked to know that its not even in the failed transaction list. the txn no of the transaction is:[protected]. please do something to initiate the refund process. Thanking you, Sarath saroj Was this information helpful? | |||||
|
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
17%
Complaints
10798
Pending
0
Resolved
1834
![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
Upper berth is getting allocated.
Earlier Lower berth user to get allocated, Request you to check the reason behind it