Irctc — refund of cancelled ticket even after 5 days

My name is Aji Aipe from Kuwait booked a ticket on IRCTC AIR ticket on 1/9/2014 and not got any refund amount even after five working days. please help me to get the details Ticket Details ([protected]) Thiruvananthapura to Delhi Passenger Details Sr.No. Name Type Age Ticket No Cancel Ref. No. Refund Amt Status 1 Mrs RINCY ZACHARIA Adult [protected] N/A Can/Mod thank you