Irctc — refund rejected

Address:	Pune, Maharashtra, 412105
Website:	IRCTC

Dear Sir,

With reference to PNR NO.[protected], Train No, 16382, Boarding Point - Trivandravan .Date 15th Aug'18

We were waiting for the train since morning 7.00am at Trivendram Railwaystation till the evening 17.30.

In the evening We had been told that train have been cancelled . I have filled TDR accordingly but my TDR is rejected.

Surprise with answer received by concern customer care executive and their arrogance. Its look like I have booked Tickets to only file TDR & claiming Refund.

Please help