[Resolved]  Irctc — Refund the ticket amount due to train cancel

Nov 05, 2013

Updated by niharjena Dear Sir/Madam, I am from Odisha. I have booked an e-ticket from IRCTC in Rajdhani Express to travel Bhubaneswar to New Delhi on 13Oct2013. The train was cancelled on due to heavy cyclone (Phailin) and my area is mostly affected on which we don't have any electricity and internet for long days at all. After 10 days when I didn't receive my refund money, then I have called to IRCTC customer care for the same. They told me, I need to file the TDR for the same. Buit I didn't understand why I need to file the TDR for the train cancel. This is not my fault. This is the fault of railway who should return my ticket money to my bank account automatically as it was booked online. After the discussion with customer care then I did my TDR file, but after 11 days I received an email from IRCTC that the money can not be refund due to late TDR. I don't know where is my fault. Why I will file the TDR for train cancel. If the train has been cancelled, the refund amount should come to my bank account automatically. Request you to have a look to the above issue. Below is my Booking details: Booking details: PNR No [protected] Train No 22811 Train Name BBS RAJDHANI EX From BBS To NDLS Date [protected] Class 3A Boarding Point BBS Reservation Upto NDLS Quota General Thanks and Regards, Nihar

My Mobile Number : [protected]