Irctc — Regarding seat given to senior citizen during online reservation

Address:

Thane, Maharashtra

Sir This is to inform you that during the reservation at the online booking platform the reservation made for senior citizen person is absolutely wrong since they are having such age and the booking done in reservation was asked for lower births how can be such senior citizen persons are allotted the middle birth and upper birth ? its very inconvenient for them to adjust in such seats as they are unable to get into that seats while travelling looking towards there age dont you think that its problematic for them to travel in such a condition so i request you to kindly look into the matter for not only me but for all the senior citizen persons travelling across the country its just unfair with them. I think you will take necessary action for the same and oblige