Irctc — Settlements and Refunds

Address:

Mumbai City, Maharashtra

The rule that "No refund provided if a confirmed Tatkal ticket is cancelled", is unsatisfiable for the customers. Because, 1. The person who wants to cancell a confirmed Tatkal ticket due to any reason, never goes for cancellation because no money will be refunded even after cancellation. 2. The person who is willing(or any reason) to travel with a Tatkal ticket will not get a confirmed ticket because of the above scenario. 3. If the first person cancels his ticket it will be helpful to other persons who r willing to travel. 4. The problem is why first person will cancel it. He don't find any profit in cancelling. 5. So there should be some provision such as refunding the amount about 30% to 50% of the ticket for cancellation. It will help him and other person and the GOVT as the govt will get about 50% of the canelled ticket and the amount of the new ticket of the other person. 6. Reason for cancellation of tatkal ticket r many like, - Human errors during booking - Emergency situations etc.