[Resolved]  Irctc — Stay away from this one

Address:

Kozhikode, Kerala

Dear sir.

Reg.E-ticket – irctc – train no:10215 – pnr no:[protected]
Dt.[protected]

I have booked 3 e-tickets for travelling from madgoan to calicut on[protected] for 1st calass ac compartment in madgoan express 10215 which starts from madgoan at
21-30. Three hours before the train starts i have got my seats confirmed by dm-irsmsa and i have got the coach no. Seat no. Etc. By mobile message. But when we get into the train i have got my seat at 1st ac and my wife and 7 year old son got their seat at 2nd ac.

Soon after the train started from madgoan all the lights of the ac compartment were gone, a/c was also not there. Some how i managed to reach at 11nd ac compartment where my wife and son was sitting. There was only one blinking led light and this also gone after 3 minutes. I was forced to stay there till the end of journey.

The electricity came after 12 o clock and ac was still not working. When ttr came for varification i told him to get my reimbursement of balance amount but he was not ready to do the same though a lot of vaccancy was there and he had given one reimbursement certificate for my wife and son bearing no:b683760. He also told that i will get the reimbursement of the same from destination station counter. When we reached calicut and approched the counter they are not ready to give the same as the ticket was purchased through net.

I want to know after final chart preperation how this has happened and if they can not reimburse from the counter at what right they expelled my wife and son from 1st ac to 2nd ac.

Till this date i didn’t got the reimbursement

Expecting an early reply

[protected] v remesh