[Resolved]  Irctc — Stay away from this one

Address:

Chennai, Tamil Nadu

Dear sir,

we try to book ticket for my parents whose is the senior citizen for takkal booking. when we made payment for first ticket it showed error in irctc site. We checked the booking history and there is no booked history available.so we thought it is not booked. we tried again and this time it got booked and confirmed .

my userid is binnyjopc1 and mobile no:[protected]
Two pnr number below for travel person and same date .
We realized only when we say in booked history in the evening.
we have cancelledone of PNR since it is for travel person and same date
Since system as error we were not able the know the ticket is booked. currently we cancelled one of ticket since it is same ticket for both person .Request to refund the entire money since it is system issue and it did not appear in booked history when we checked after first transaction.

Select S.No. Transaction ID PNR Number Train No From To Date of Journey Reservation Status Date of Booking
1 [protected] [protected] 12696 CGY MAS 16-Jun-2014 Cancelled 15-Jun-2014
2 [protected] [protected] 12696 CGY MAS 16-Jun-2014 Booked 15-Jun-2014


PNR Status Details
PNR Number : [protected] Date : 16-Jun-2014
Train Number : 12696 Train Name : TVC CHENNAI EXP
From Station : CGY To Station : MAS
Boarding point : CGY Reservation upto : MAS
Class : 3A No of passengers : 3
Charting Status : Chart Not Prepared Upgraded Class :
Quota : CK
Remarks :


Status Report
Booking Status Current Status
CNF/B3/33/LB CNF
CNF/B3/36/LB CNF
CNF/B3/39/SL CNF


ancellation ID
[protected]
PNR Number
[protected]


Train Number
12696
Train Name
TVC CHENNAI EXP


Date of Journey
16-Jun-2014
Date of Cancellation
15-Jun-2014 21:36:43 PM


From
CGY
To
MAS


Quota
TATKAL (CK)
Class
3A


Boarding At
CGY
Reservation Upto
MAS


Departure DateTime
19:50
Arrival DateTime
09:50


Booking Amount
3735
Cancellation Charges
3735


Refund Amount
0
No. of Cancelled Passengers
3


Passengers
SL No.
Name
Age
Gender
Booking Status
Current Status
1
P K CHERIAN
78
M
CNF/B3/34/MB
CAN
2
MARIAMMA CHERIAN
68
F
CNF/B3/35/UB
CAN
3
JISSMOL JOSEPH
28
F
CNF/B3/37/MB
CAN

Thanks

Binny jo

TICKET ID 4144762. IRCTC TELLING NO REFUND FOR TAKKAL BOOKING BUT THEY ACCEPT SAME PASEENGER, SAME TRAIN, SAME DATE, SAME ID PROOF BUT GENERATOR ERROR THEY ARE NOT ACCEPTING SO PLEASE DO THE NEEDFUL