Irctc — Tatkal Booking -Fraud

Address:New Delhi, Delhi

I was trying to book a ticket form Bhubansehwar to Delhi in Rajdhani Express for 15th Mar and was online well before 10AM. Till 10 AM everything went smooth . But as soon as 10AM struck, my session was logged out. Now when I tried to re-login the site did not open. When it did open the CAPTCHA played smart. It showed words so jumbled into each other that it became so difficult to see and I faltered thrice. Even after so many hiccups I found that the tickets availability from 132 earlier dropped to 62 in no time. When I filled the form and went for booking it said this service is not available this time. after 2 unsuccessful attempts I finally managed to get thorugh again facing the challenging and highly jumbled up CAPTCHA characters. Post all this effort I was unsure that I would get a confirmed ticket or not and thats what happened. I could manage only WL-12&13 tickets after all this effort. I sincerely believe that IRCTC has made lives o[censored]s commoners very easy post the online launch but it is now into favouring all the DALALs and Insiders I guess. How come this happens only when you go for a tatkal ticket. Now when I am login its so smooth. The CAPTCHAs are so simple, nice and readable. THERE IS A BIG SCAM GOING ON I BELIEVE AND SOME SERIOUS ACTIONHAS TO BE TAKEN. MIND YOU THIS WAS NOT THE ONLY TIME I HAVE FACED THIS PROBLEM, BUT I HAVE TO VENT MY ANGER ONLY THIS TIME. Pls do something about this.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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