Irctc — Tatkal booking is not allowed on 29/04

Address:Hyderabad, Andhra Pradesh

Hi Team, Today (29/04) i have tried to book tatkal ticket from SC to BZA after 10:00 P.M. I have clicked on "SL" of required train, I got message as "This site is not reachable". I have logged off and log in again. I have followed the same process, I was able to see the available seats and clicked on booknow. In next screen I have filled journey details and clicked on next but i got a message as "Regret/WaitingList". I have tried to look for available seats for the same train what I have choosen, surprisingly I am able to see available seats. Again i tried to book but i got a message as "This site is not reachable". From above all my doubt is how the tickets have been booked by others even though the site is not reachable. My doubt is, is it site connectivity issue or my internet connection issue. I am sure that i have sufficient speed in my internet connection. Please have a look into this, if this is an issue kindly find out RCA. This will improve the user experience and site performance as well. I was missed to take screenshots of messages as i was in a hurry to book ticket. Regards, Prasad K
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

I also faced same issue. I got W/L

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information