Irctc — TDR filed as Train is delayed by 16 hours and rejected

Address:

Ludhiana, Punjab

Dear Sir I have filed TDR dated 18-Dec-2014 11:43 AM train no. - 13006/ASR HWH MAIL as train is delayed by more than 16 hours and TDR is rejected by 16 hours and when I talk to the executive today they said we can't do anything as my parents keep on waiting whole night at the station till 10am in morning as ticket booked was online and my parents said to cancel the tickets and now after three months waiting for my money to refund now authority IRCTC have cancelled my TDR so I want to file TDR against them to harass the customers as train late by 16 hours and on cancellation you doesn't refund the TDR on filling proper mails to your department ... Thanks & Regards Gagandeep Singh