Irctc — TDR filed but I have not got any refund and there is no Mail from IRCTC

Address:

Kanpur, Uttar Pradesh

Dear Sir/Mam : I filed a TDR against my ticket with PNR number [protected] on 30th December. Since then it is showing the status as "CR registered". i dont know what does it mean. Also i am not getting any update regarding that. It is clearly written that TDR issue will be solved in next 10 days after filong TDR. Kindly Solve it asap and refund my money.