Irctc — Tdr filed for diverted train, 6 months passed no refund

Address:Khordha, Odisha

I have booked e-ticket through IRCTC from Khurda Road JN (KUR) to New Jalpaiguri (NJP) on 12th Aug, 2014. The Transaction ID is [protected] and the boarding date was 12th Oct, 2014. Due to cyclone “Hud Hud” the train got diverted without touching the Boarding station (Bhubaneswar). I have filed TDR for the same on 11th Oct, 2014. But I did not get the train fare refunded to my account yet. It’s already been more than 6 (six) months delayed.
I would request you to process the TDR file as soon as possible.

Transaction ID: [protected]
Train No./Name: 12551/YPR KYQ AC EXP

PNR Number: [protected]

Date of Journey: 12-Oct-2014

Date of Booking: 12-Aug-2014

From: Khurda Road JN(KUR)

To: New Jalpaiguri(NJP)

Boarding At: Bhubaneswar(BBS)

Class: Second AC(2A)

Ticket amount: 7700.00 INR

Ticket Type: E-Ticket

Reason for TDR: Train Diverted And Train Not Touching Boarding Station

TDR Filing Date: 11-Oct-2014 11:07:20 HRS
TDR Status: CR Registered
Cancellation ID: [protected]

Registration No: MNR171014W42040

I will be grateful to you, if you will look in to this matter on priority basis.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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