Irctc — tdr money not refund after 4 month

Address: New Delhi, Delhi

hello sir,
I have booked ticket 2 ticket on 15th march 2015 in tatkal and 16th of march i have placed tdr for 1 ticket bcoz train is running late by approx 9 hrs
As per irctc guideline the tdr money is refund in max 90 days but i can't get any amount from irctc

Transaction ID: [protected]
Train No./Name: 12394/SAMPOORN K EXP
PNR No [protected]
Date of Journey: 16Mar2015
Date of Booking: 15Mar2015

Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.
TDR Status CR Registered
Cancellation ID: [protected]
Registration No: DEC220315W39657
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
 
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