[Resolved]  Irctc — TDR refund declined

Address:Bangalore, Karnataka

Team, please help, Cancellation ID: [protected] Transaction ID: [protected] Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY Train 02864 was delayed for more than 10 hours on 15th of Oct, we confirmed with e serrations ccounter and station master they ensured that we can file TDR and get full refund, till 16th Oct 5.00 AAM we were unable to file online TDR and we were getting error of chart not prepared and train not started. Hence we waited for few more hours to file TDT and now they have rejected the TDR, what kind of service is this ? We had death in family and we are in need of money the total amount was 19000+, please someone help us. Please contact me at 762O576633.
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Aug 14, 2020
Complaint marked as Resolved 
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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