Irctc — TDR Refused and reason is not valid of IRCTC

Hi, I had booked a tatkal ticket in 3AC, one was confirmed and 2nd was in CKWL1 after chart prepared. So only one passenger on confirmed seat had been travelled. Now when I filled the TDR by selecting the reason "Party Partially Confirmed/Waitlisted And Waitlisted Passengers Did Not Travel.", they replied that TDR Repudiate and Reason is Miscellaneous. I again drop the email to the [protected]@irctc.co.in and [protected]@irctc.co.in asked the reason why you have refused then they again open my case and after 1 week again they marked as TDR Repudiate and Reason mentioned is "Passenger has been travelled." So this is , what we can do of this kind of IRCTC reply and their wrong information. Strictly government has to take immediate action regarding the same unless their presence is meaningless