[Resolved]  Irctc — Ticket not cancelling before chart prepared

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear, Sir/Madam, My name is Dayananda Behera. I have a confirmed ticket from NZM to SBP on 14/08/2014 at 08:30 AM, boarding from NZM in Hirakund Express and train number is 18508. But I want to cancel this ticket on 13/08/14 at 08:45 PM. As chart has not been prepared by this time, the ticket should be cancel. But it is not cancelling. Also I talked to customer care, and they replied it will not be cancel and I have to file TDR. For which 50% cancellation charge will be applicable. AS per rule before charting, the ticket should be cancel. But it is not cancelling due to IRCTC problem, for which I will be penalize. Thanks and Regards, Dayananda Behera