Indian Railway Catering & Tourism Corporation [IRCTC]

Irctc — transaction failed enquiry

Jobi George

from Chennai, Tamil Nadu

Website:

irctc.co.in

Today morning i tried to book tickets to my native. While booking money got deducted from my account but site showing transaction failed so i tried to book same ticket same thing happened. I tried contacting customer care. After several attempts i got connection to customer service person. A lady picked up call. She's didn't respond to me in the way and in middle of the conversation she cut the call. This is the way irctc responds to complaints.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

keshavsong

from Phaltan, Maharashtra

1)Transaction ID:- (1) [protected]. Booking Date: 03/09/2018. Journey Date:12/10/2018. Transaction failed time: 5:52pm refund amount Rs/-660 2) transaction ID: (2) [protected]. Booking Date: 03/09/2018. Journey Date: 12/10/2018. Transaction faild tickets time: 6:03pm. Refund amount Rs/- 660