Irctc — With regards to wait list (tatkal)ticket refund
V
Vivmiraj
from Agra, Uttar Pradesh
Address:
New Delhi, Delhi
Hi,
My name is Miraj. Yesterday as in[protected] I booked a tatkal ticket in train number "12204" with CKWL -14. However it reduced to CKWL -08 but did not confirm.
I checked the same and found that the chart has been printed, so as per ruled "wait list" tickets are not valid. I thought I would get a text stating your wait list ticket has been cancelled and the refund has been initiated. Rather when I checked it online it is asking me to file a TDR. I do not know where is the gap and why is it so. I mean do not understand why our system is like this. I tried calling the Customer care but as expected no body picked.
PNR-[protected].
Would request you to kindly look into this.
Thanks,
Miraj
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